Yes, we are prooud to offer a 100% network and servers uptime guarantees.
If your site is down for more than 10 minutes,* please contact us imidetally and we will solve this in a matter of seconds!
In order to make sure that your site is actually down and it is not a connection issue, please see the following guide.
* Please note: some system updates require services restart/system reboot, which may result in a 2-5 minutes downtime. However, we do our best to avoid these situations, which are VERY uncommon. Furthermore, our technicians perform such actions when the network is least active (so no hits would be lost).