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Account Setup
We will setup your account after we have received your payment and payment is confirmed as not fraudulent. Your payment will be checked by 2Checkout AntiFraud Department and Lotosus Sales Team. We may check customer input to confirm your information. Any irregularities will be cause for refusal. We reserve the right to refuse service, terminate accounts, and/or cancel orders at any time with no reason provided.
Payment for Services
You agree to supply appropriate payment for the services received from Lotosus, in advance of the time period during which our services are provided. You will be billed automatically until you will contact us with your request to cancel hosting account.
Allowed Content
All services provided by Lotosus may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography (LEGAL adult content is ALLOWED). No IRC's, BNC's, eggdrops, gaming services, torrent search scripts or unauthorized shell programs are allowed. There are no exceptions at any time for any reason. Accounts which use these programs or materials on Lotosus servers will be terminated without any warning. Once account is terminated for hosting illegal content, money refund is not available.
We will never terminate main reseller account if any customer under reseller space violates our terms of service. We terminate the only account which makes troubles, but it's reseller's responsibility to make sure there are no illegal accounts hosted under his reseller space.
Resource Usage
Customers can not use 5% or more of system resources for more than 1 minute. All your actions are logged and account may be suspended (but NOT terminated) automatically. You can not run any type of interactive real-time applications that require server resources (background scripts for example).
Spam Policy
Any user who sends out spam using our servers will have his hosting account suspended. Sending mass emails with links directed back to sites on our servers will be treated as spam. If you send mass emails from Lotosus servers, you are not eligible for refund.
Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Once your bandwidth was exceeded, hosting account will be suspended until the next month. If you want to get your account unsuspended immediately, you will need to upgrade your package.
Price Change
The amount you are paying for hosting services will never be increased from the date of purchase. We may change our prices for new customers, but you will always have your hosting services at the price you have paid when registering your account.
Money Back Guarantee
Our customers may cancel their hosting packages at any time. We give you 7 days money back guarantee. Only first-time accounts are eligible for a refund. If you've had an account with us before, cancelled and signed up again (or if you have opened a second account with us), you will not be eligible for a refund. Secure server certificate, dedicated IP and domain registration fees are not refundable. Money refund is not available if you violated our terms of service.
Changes to the TOS
We reserve the right to make changes to our Terms of Service. We will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice.